FAQ
Is Glamify Closet trusted?
Yes, Glamify Closet is a trusted and reliable online store offering high-quality female clothing. We prioritize customer satisfaction, ensuring secure payment methods, hassle-free returns, and fast shipping to ensure a seamless shopping experience. Our website uses the latest security features to protect your personal and payment information. Shop with confidence at Glamify Closet, where quality and trust go hand in hand.
How long will it take to ship my order?
Orders from Glamify Closet are typically shipped within 3 to 4 business days. Once your order is dispatched, you'll receive a tracking number to monitor its progress. Please note that delivery times may vary depending on your location. We strive to ensure a fast and efficient shipping process to get your items to you as quickly as possible.
Is cash on delivery available on Glamify Closet?
Yes, Glamify Closet offers Cash on Delivery (COD) as a payment option. You can conveniently pay for your order in cash when it arrives at your doorstep. We aim to provide a seamless shopping experience, giving you the flexibility to choose the payment method that suits you best.
Can I customise my clothes?
Yes, at Glamify Closet, we offer customization options for select clothing items. Whether you're looking for personalized embroidery, a specific design, or a unique fit, we’re here to help bring your vision to life. Please contact us for more details on customization options, and we’ll be happy to assist you in creating the perfect piece tailored to your style.
I'm having issues placing my order.
We’re here to help! If you're experiencing difficulty placing your order on Glamify Closet, please ensure that your payment details are correct and that you have selected the correct items and sizes. If the issue persists, you can contact our customer support team via email or live chat, and we’ll assist you in resolving the problem as quickly as possible. Our goal is to make your shopping experience smooth and hassle-free!
I didn't receive my parcel yet.
If you haven’t received your parcel yet, please check the tracking number sent to you after your order was dispatched. Delivery times can vary depending on your location, and sometimes there may be delays with the courier service. If your parcel is still delayed, please contact our customer support team with your order details, and we’ll assist you in tracking your package and resolving any issues.
I want to cancel my order.
Once an order is placed on Glamify Closet, it cannot be canceled as our clothing items are custom-made and tailored specifically for you. We start processing and preparing your order immediately to ensure timely delivery. If you have any concerns or need assistance, please contact our customer support team, and we’ll do our best to assist you.
What should I do if I received a damaged or incorrect item?
If you received a damaged or incorrect item, we sincerely apologize for the inconvenience. Please contact our customer support team immediately with your order number and pictures of the item, and we’ll work to resolve the issue promptly, whether it’s a replacement or a refund.
How can I track my order?
Once your order has been shipped, we will send you a tracking number via email. You can use this number to track your order’s progress on the courier’s website. If you need further assistance, feel free to contact our support team.
Do you ship internationally?
Yes! Contact us on whatsapp or Instagram to Place your orders!
How can I update my order details (size, color, address)?
If you need to update your order details, please contact our customer support team as soon as possible. We will do our best to accommodate your request before the order is processed. However, changes might not be possible once the order is in the production stage.
What are your return and exchange policies?
We want you to love your purchase! If you’re not completely satisfied, please refer to our return and exchange policy on the Returns and Exchanges page for more details on how to process returns or exchanges for eligible items.
How can I stay updated on new arrivals and promotions?
To stay updated on the latest collections, exclusive offers, and promotions, subscribe to our newsletter at the bottom of our homepage, or follow us on social media for real-time updates!
What makes Glamify Closet different from other online stores?
At Glamify Closet, we don’t just sell clothes—we craft experiences. Every piece in our collection is designed with care and attention to detail, ensuring it’s not just something you wear, but something you feel. Our commitment to quality, customer satisfaction, and uniqueness sets us apart. From custom-made designs to personalized service, we treat every customer like royalty. When you shop with us, you're not just purchasing clothing—you're joining a community that values style, comfort, and individuality.
Why is a 50% payment mandatory on Glamify Closet?
We require a 50% advance payment as our dresses are made to order and not pre-stocked. This ensures customization per size and preference while preventing scams and order cancellations.
Is Online Payment/ Bank Deposit Available?
Yes, It is available.
Contact us on whatsapp or instagram to make your full/partial payments.
Didn't find your answer?
If you couldn’t find the answer to your question in our FAQ, we’re here to help! Please visit our Contact Us page to get in touch with our customer support team. We’ll be happy to assist you with any inquiries you may have and ensure you get the information you need.